Clear and fair policies for all users
This policy applies to all services booked through Jollyfer.com (virtual, at-home, or at-salon)
Cancel through Jollyfer app/website or contact customer support
Refunds processed to original payment method within 7-10 working days
Jollyfer.com reserves the right to modify this policy at any time
Full refund with no cancellation fee
Half refund with 50% cancellation fee
100% cancellation fee applies
If booking was made under a non-refundable offer, no refund will be processed
Cancellation is only applicable to unused sessions
As inconvenience compensation
Partners with repeated cancellations may face account suspension
If customer is unavailable or unreachable for 30 minutes after scheduled start time:
If partner fails to arrive within scheduled time without prior notice:
Allowed up to 6 hours before service time
No Extra ChargeLess than 6 hours before service time
₹500 Fee*Fee waived for emergencies
In the following events, both customer and partner may cancel without penalties:
Refunds or credits will be provided on a case-by-case basis
Jollyfer.com reserves the right to cancel any booking at its discretion due to:
In such cases, the customer will receive a full refund
By making a booking on Jollyfer.com, customers and partners agree to comply with this cancellation policy along with our Terms & Conditions and Privacy Policy.
*₹200 credit only if cancelled within 24 hours
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